Shipping policy

Aqui está a Shipping Policy atualizada para a LUMi Moments, com frete grátis para pedidos acima de US$ 54.99 e seus dados de contato.

Shipping Policy

Last Updated: July 21, 2026

Thank you for shopping with LUMi Moments! Every product is handcrafted and made to order with care. Please review our Shipping Policy before placing your order.

Order Processing

All of our products are custom-made just for you.

Please allow up to 5 business days for production before your order is shipped.

Production times may be slightly longer during holidays, peak seasons, or periods of high order volume.

Shipping Options

During checkout, you can choose the shipping method that best fits your needs.

We currently ship throughout the United States using trusted carriers, including:

  • USPS (United States Postal Service)

  • UPS

The estimated delivery time shown at checkout refers only to the shipping transit time and begins after your order has been produced and shipped.

Free Shipping

We offer FREE Standard Shipping on all orders of $54.99 or more (before taxes and after any applicable discounts).

For orders below $54.99, shipping costs are automatically calculated at checkout based on your selected shipping method and delivery address.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

Tracking information may take up to 24 hours to become available after your package has been accepted by the shipping carrier.

Shipping Address

Please verify that your shipping address is complete and accurate before placing your order.

LUMi Moments is not responsible for delays, lost packages, or additional shipping fees resulting from incorrect or incomplete shipping information provided by the customer.

Delivery Delays

Once your order has been shipped, delivery is the responsibility of the selected shipping carrier.

Although we strive to meet all estimated delivery times, delays caused by weather conditions, holidays, high shipping volumes, carrier issues, or other circumstances beyond our control may occur.

Lost or Stolen Packages

If your tracking information indicates that your package has been delivered but you cannot locate it, we recommend first contacting the shipping carrier.

If you need assistance, please contact us and we'll do our best to help investigate the issue.

Contact Us

If you have any questions regarding your order or shipment, we're happy to help.

LUMi Moments

📧 Email: lumimoments.magnets@gmail.com

📱 Instagram: @lumimoments.magnets

🌐 Website: https://lumimoments.com

Thank you for choosing LUMi Moments. We appreciate the opportunity to turn your favorite memories into lasting keepsakes.